| Personal Information |
| Email | nadia.rahmawati@example.com |
| Telephone | +62 812 3456 7890 |
| Address | Jakarta, Indonesia |
| LinkedIn | linkedin.com/in/nadiarahmawati |
| Portfolio | nadia.works |
| Personal Statement |
| Business Analyst with 7+ years translating ambiguous business problems into shipped product outcomes across fintech and logistics. Led requirements for a payments migration serving 2.4M monthly users and cut manual reconciliation effort by 68%. Fluent in SQL, stakeholder facilitation, and agile delivery across distributed teams. |
| Work Experience |
| Mar 2022 – Present |
Senior Business Analyst
Pundi Fintech, Jakarta, ID
- Led requirements discovery for a core payments migration serving 2.4M monthly active users, delivering on schedule with zero rollback incidents.
- Cut manual reconciliation effort 68% (31 → 10 hours/week) by redesigning the settlement exception workflow with the finance and engineering teams.
- Built a self-serve SQL/Metabase reporting layer adopted by 40+ non-technical stakeholders, removing ~120 ad-hoc data requests per quarter.
- Facilitated 3 cross-functional discovery workshops that reprioritised the roadmap and deferred IDR 1.8B of low-impact scope.
|
| Jul 2019 – Feb 2022 |
Business Analyst
Kirim Logistics, Bandung, ID
- Specified a route-optimisation module that lifted on-time delivery from 82% to 94% across 1,200 daily shipments.
- Ran A/B analysis on driver incentive schemes, identifying a variant that raised weekend fill rate 22% at neutral cost.
- Authored 40+ user stories with acceptance criteria; sprint carry-over dropped from 28% to 9% over two quarters.
|
| Aug 2017 – Jun 2019 |
Junior Data Analyst
Telkom Digital, Jakarta, ID
- Automated a weekly churn report in Python, saving 6 analyst hours per week and standardising definitions across 3 business units.
- Supported a customer-segmentation study that informed a retention campaign retaining 4,800 at-risk subscribers.
|
| Education and Training |
| 2013 – 2017 |
B.Sc., Industrial Engineering
Universitas Indonesia |
| Language Skills |
| Indonesian | Native |
| English | C1 — Advanced |
| Dutch | A2 — Elementary |
| Skills and Competences |
| Analysis | SQL, Python (pandas), Requirements Engineering, Process Mapping (BPMN), A/B Testing |
| Tools | Jira, Confluence, Metabase, Figma, dbt |
| Domain | Payments, Reconciliation, Logistics Ops, Agile / Scrum |
| Certifications |
| 2023 | IIBA Certification of Capability in Business Analysis (CCBA) — IIBA |
| 2021 | Professional Scrum Product Owner I — Scrum.org |